AVANTAGE - Your edge over the competition
Avantage Interaction Client offers companies in the United States, Canada, France and Great Britain keynote addresses and training tailored to their context, market, and employees.
The result: companies prosper through the Magic of marketing, Science of sales, the Art of the partnership.TM
With their extensive business and academic experience in North America and Europe, the two associates of Avantage Interaction Client, as speakers, consultants, trainers and coaches, support their clients in their move toward excellence.
If you aim to:
Customer Service
- build strong teams dedicated to customer service
- respond appropriately to objections and complaints from your clients
- give your clients exceptional service, making you stand-out from the competition
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Sales
- better sell your products and services, whether it is to businesses (B2B) or consumers (B2C);
- learn effective selling techniques and how to avoid obstacles to closing sales and booking appointments;
- knowing what to look for when recruiting salespeople;
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Telemarketing
- learn the right telemarketing techniques to develop clients or customers;
- quickly get the attention of people you call without being abused or hung up on;
- understand how important is voice use during a telephone conversation;
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Business Development
- develop your customer base and learn good canvassing techniques;
- learn how to best prepare to develop a customer base;
- know how to better negotiate with clients, colleagues or others;
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Negotiation Techniques ans Strategies
- learn to use strategy and gain the most from negotiations;
- ensure a win-win situation for all parties involved in a negotiation;
- know how to better negotiate in a context where relationships are important;
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Human Resources
- improve the performance of your company and your employees;
- hire the right person for the right job;
- deal with conflicts between your employees, improve their motivation and develop their team spirit;
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Conferences and Workshops
- inspire your troups with keynote addresses and workshops on topics they can relate to in the workplace and relating to the satisfaction they get from their job;
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Act now! Call us at 514-954-1574 or ask for more information by e-mailing the associate in charge of business development training for professional services, Julie Godard: jgodard@interaction-client.com, or the sales training associate, Pierre Trudel: ptrudel@interaction-client.com. We can tailor our services to your needs and budget.
